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How Safaricom Subscribers Can Use “Okoa Stima” to avoid Power Disconnection by KPLC

Georgeokinyipinto 06/24/2020

View pictures in App save up to 80% data. “Okoa Stima”, basically is a service that allows Safaricom and KPLC customers to avoid power disconnections without necessarily having to pay immediately. The service works by enabling customers to borrow any amount within their credit limits (limits are determined by customer’s relationship with KPLC) and use the same amount to settle power bills i.e. by purchasing power tokens for KPLC’s pre-paid meters and pay back within 7 days. This is actually a loan facility from Safaricom – serviced at 10 percent fee via Mpesa money transfer service. Users can register up to 3 meters which can then be eligible to for top-ups using “Oka Stima”, (Note: Un-registered meters cannot use this facility).

How to register for Okoa Stima service;

To start with, Safaricom subscribers need to dial *885# and accept its terms and conditions .

You’ll then be prompted to enter your

National ID

Set your secret PIN after which a confirmation is required.

A confirmation message will then be send via a text message

Choose continue to register meter/account and select register new then

Select either Prepaid or Postpaid depending on your KPLC meter account.

After entering meter or account , choose

How to pay your KPLC Power Bill using *885#

From your Safaricom line, Dial *885# then enter your PIN

Choose Post-Pay

From registered accounts, select the account you want to pay for, (outstanding bill will be displayed)

Select pay bill via M-Pesa

Either choose full or part payment, enter the amount and submit.

A confirmation message will be sent

How to buy KPLC Tokens using *885#

Dial *885# and enter PIN

Select pre-paid

Select the meter you want to buy token for

Your M-PESA account will be deducted

You’ll receive a confirmation message

How to request Okoa Stima – Prepaid

Dial *885# and enter PIN

Select pre-paid

Select Okoa Stima

Select ‘request emergency top up’

Select the Meter

Select preset Okoa amounts ranging from Ksh.100 to 1000 and confirm

How to Request Okoa Stima- Postpaid

Dial *885# and enter PIN

Select post paid

Select the account, the bill on the account will be automatically displayed

Select Okoa Stima and follow steps

Source: opera.com
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