What To Do If You Have Forgotten Both KRA Pin and Email Address and Want To File Returns
View pictures in App save up to 80% data. Kenyans are expected to file their returns every year. Government through KRA agency will penalized every individuals who will fail to submit their returns on time. Currently KRA is expected to penalized defaulters at a flat rate of Ksh. 2000. KRA has already started sending messages through email address and short message service (SMS). It is also good to note that it is mandatory for every citizen within the country to submit returns because failure may attract penalty or imprisonment of not less than six years.
If you have lost your KRA personal credentials and want to file your returns you will have to do the following. First you should have your phone, national ID card and of course your PC or tablet. Secondly, make sure that you have sufficient data because the process is not quite simple for those who are doing for the first time. Open your preferred browser and search both gmail and Yahoo accounts. Login using your phone number you used during registration of KRA pin. At this step you will have to provide correct password. If forgotten, just click on forgot password and proceed to the next step. Insert you phone number on the space you have been provided. You noticed verification number will be directly send to your phone. Fill in and proceed once more. Create a strong password using both letters and symbols. View pictures in App save up to 80% data.
If gmail address fails to work try Yahoo account and follow the same procedures till the end. At the top bar write KRA and search. Your original pin will automatically pop up. Write somewhere and open another tap for itax page. Go to KRA website and login using the information you got from you email address. View pictures in App save up to 80% data.